Terms & Conditions

My Favourite Printer – ABN 83 918 742 423

1.  Terms and Conditions
This site www.myfavouriteprinter.com.au is owned and operated by My Favourite Printer ABN 83 918 742 423.  Your access to the site is conditional upon your acceptance and compliance with the terms and conditions contained in this document and elsewhere on the website. You acknowledge and accept by using this website, you agree to be bound by these Terms and Conditions of.  If you do not agree with any of the Terms and Condition, do not use this website. My Favourite Printer reserves the right to amend the Terms and Conditions at any time or without notice to you.  The amended Terms of Conditions will be effective immediately.  Continued use of this site following any changes to the Terms and Conditions will be deemed acceptance of those changes.  These Terms and Conditions were last amended on 28th April 2015.

Quotes are valid for 30 days.  All prices include GST. While all care is taken when quoting, prices are subject to change.  Work quoted unseen is subject to sighting of job.
3.  Artwork
All prices include basic artwork.  Basic artwork is setting up provided text and pictures and allowing for 2-3 changes.  More extensive artwork and extra changes will incur further cost.
My Favourite Printer will check any print ready files that are provided from a technical point of view, but will not proof read or check the content of the supplied files.  The customer providing the files is responsible for making sure all content is correct.
4.  Proofs
Emailed proofs are provided in low resolution for proofing purposes only. Colours are representational only.  Colour will vary on different monitors or printers. If colour match is important you may view a colour proof in the office or alternatively have a colour proof posted to you. Supplying Pantone or CMYK numbers will result in a more accurate colour being printed. A 100% exact colour match is not possible.  Every reasonable effort is made to ensure the best colour reproduction is made.  However colour variation does occur for various reasons including, but not limited to; stock, weather, digital or offset, Pantone to CMYK colour conversion. My Favourite Printer will not guarantee and exact match in colour or texture between the customer’s photograph, proof, digital file, or previously printed matter (whether printed by My Favourite Printer or another printer). Please note that full colour CMYK printing can not match the vibrancy of some spot Pantone ink colours. Production will not start until we have received confirmation to print.  Approval by email is considered final and we accept no responsibility for any errors overlooked by the customer. Late return of approval will affect completion dates.
5.  Payment
All prices are in Australian dollars and include Goods and Services Tax (GST). Terms of payment are payment in full before commencement of any printing job, unless a prior arrangement is made.
Payment options are:
Cash (delivered to the office)
Cheque (funds must be cleared before commencement of job)
Eftpos (in the office)
Credit Card (via secure credit card payment system on the website or details can be phoned through)
Bank Direct Deposit (details sent on request)
6.  Late or Non-Payment
If an invoice is not paid when it is due, My Favourite Printer may cease any further work on the job until all outstanding invoices are paid. Any invoices that are not paid will be passed on to our debt collection agency and the customer will incur all costs for recovering monies.
7.  Changes and Cancellation
Once a job is approved we start processing it straight away.  If the customer wants to make a change they will incur all extra costs involved to make the changes. If a job is cancelled before commencement of printing, the customer will incur any costs for work already carried out, eg. Artwork.
8.   Copyright
The customer warrants it has the right to use applicable trademarks and provided material that may be incorporated in any project.  My Favourite Printer reserves the right at our sole discretion not to use any material that would infringe on copyright or which is defamatory or the reproduction of which is contrary to the law.  If we do produce such material then you will indemnify us in respect of all claims, costs and expenses arising from the production of it.
9.  Property
My Favourite Printer will always aim to take reasonable care of your property.  We will not accept legal liability from any loss or damage to it.  All property including electronic data is held at your risk.
10.   Third Party Contractors
My Favourite Printer may as agent for the customer directly or indirectly engage the services of another contractor to carry out all or part of the job.
11.  Delivery
My Favourite Printer will make every effort to deliver on time, but any delivery date specified is an estimate and no liability is accepted for any loss arising from delay or error in the delivery of goods. A minimum job value may apply to be eligible for free delivery. My Favourite Printer reserves the right to choose the delivery method.
12.  Refunds
Because of the personalised nature of printed jobs we cannot cancel or refund your jobs. 
If there is an error on our part you must notify us within 7 days.  Jobs must be returned to us in full before agreeing to a reprint/replacement.  If My Favourite Printer considers the job to be of sufficient quality and within tolerance we reserve the right to return the goods and refuse a reprint/replacement.
13.  Force Majeure
My Favourite Printer will not be liable for any loss, damage or expense incurred by the Client where such loss is occasioned by any cause beyond our reasonable control, including but not limited to; war, terrorism, fire, flood, earthquake, strike, lockout, theft, crime, delays in transport, breakdown, subcontractors or any other causes beyond our control.

14. Prices
Prices are subject to change without notice.